Based on the results from the 2016 GOV.UK Assistive Technology Survey.

See Accessibility and Testing with Assistive Technology for usage instructions and testing steps.

Category 1

To meet the Definition of Done the following MUST be used for testing, in order to be considered acceptable for a live release.

  1. ZoomText Magnifier/Reader Latest Version
    With Internet Explorer 11 on Windows (XP/Vista/7/8/10)
    (Screen Magnifier with Screen Reader capabilities)

  2. Dragon Naturallyspeaking Version 13
    With Internet Explorer 11 on Windows (XP/Vista/7/8/10)
    (Speech Recognition)

  3. JAWS Version 17
    With Internet Explorer 11 on Windows (XP/Vista/7/8/10)
    (Screen Reader)

  4. Read&Write Latest Version
    With Internet Explorer 11 on Windows (XP/Vista/7/8/10)
    (Reading Solution)

  5. VoiceOver iOS (iPhone/iPad) Latest Version
    With Safari (Latest Version) on iOS (Latest Version)
    (Screen Reader)

Category 2

If the component/feature is used on a wide range of pages and services, to meet the Definition of Done the following SHOULD be used for testing, in order to be considered acceptable for a live release.

  1. NVDA (Latest Version)
    With Firefox (Latest Version) on Windows (XP/Vista/7/8/10)
    (Screen Reader)

Category 3

To further our audience support, the following COULD be used for testing.

  1. VoiceOver OS (Mac) (Latest Version)
    With Safari (Latest Version) on Mac OS (Latest Version)
    (Screen Reader)

  2. TalkBack (Latest Version)
    With Chrome (Latest Version) on Android (Latest Version)
    (Screen Reader)

Why do we base our testing on the GOV.UK survey

The GOV.UK Assistive Technology Survey is the only survey of it’s type carried out in the UK and therefore we base our testing matrix on this and combine this with other knowledge about our audience, such as we know that we have a large mobile audience and therefore put VoiceOver on iOS into Category 1.

Translating the statistics

30% of respondents used a screen magnifier

38% of the magnifiers have screen reader capabilities.

  1. ZoomText 54.3% (16.3% of total)
  2. Supernova 10.9% (3.3% of total)
  3. Magic 3.9% (1.2% of total)
  4. Other 17.1% (5.1% of total)
  5. Don’t know 14% (4.2% of total)

29% of respondents used a screen reader

  1. Jaws 38.5% (11.2% of total)
  2. VoiceOver 21.2 (6.1% of total)
    1. (72% of this on iOS, 4.4% of total)
    2. (28% of this on Mac OS, 1.7% of total)
  3. NVDA 12% (3.5% of total)
  4. Supernova 3.8% (1.1% of total)
  5. WindowEyes 2.9% (0.8% of total)
  6. Guide 2.4% (0.7% of total)
  7. TalkBack 1.9% (0.6% of total)
  8. Narrator 1% (0.3% of total)
  9. ChromeVox 1% (0.3% of total)
  10. Orca 0.5% (0.1% of total)
  11. Other 7.7% (2.2% of total)
  12. Don’t know 7.2% (2.1% of total)

18% of respondents used speech recognition

  1. Dragon Naturallyspeaking 84.3% - Versions 11, 12 & 13 (15.2% of total)
  2. Other 7.4% (1.3% of total)
  3. Don’t know 5.5% (0.9% of total)

15% of respondents used a reading solution

Reading solutions are aimed at users who have dyslexia.

  1. Read and Write 68.4% (10.3% of total)
  2. ClaraRead 6.1% (0.9% of total)

The survey says that a number of Read and Write users also have Dragon Naturallyspeaking running in tandem.

Highest total usage (from all categories)

  1. ZoomText 16.3%
  2. Dragon 15.2%
  3. Jaws 11.2%
  4. Read and Write 10.3%
  5. VoiceOver on iOS 4.4%
  6. NVDA 3.5%